First I am using SQL Server 2005, but if I need some new functionality to accomplish my goal I have a 2008 R2 server that I can possibly use instead.
My data warehousing is pretty rusty and I am not scheduled to take the Microsoft 2012 data warehousing course until next month. So hopefully someone can point me in the right direction.
I am trying to slap together a data warehouse to aid in reporting information from our Help Desk system.
My fact table is something like
[Ticket]
-----------------
ticketid
Subject
Decription
assignedToID
customerID
createdDate
I have a dimension for Assigned To, Customer, and a Time Dimension.
My cube is showing correct ticket totals in the browser.
I want to be able to drill down from any of the dimensions and see the detail list with ticket id, subject, description, etc.
What area in SSAS do I want to look into to accomplish this?
I will be surfacing this through Performance Point and SSRS if that makes any difference.