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Capacity to identify the time spent by Employee

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I am currently working on a Ticket Managment System and i am having to gather some thoughts around people calculation resouce Useful time spent .

The idea would be  to calulate

Total Working Hours / Weekday * 8 Hours per day  * Number of Work employees(Suming up depending on group or indiviual Selected).

This  is probably staright forward calculation but i am wondering if their are any challenges that has been addressed in Same space and have anythoughts around it to calculate it correcly

Thoughts ?


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